FAQ

Banking Details

Payment Options

For payment options details, click here.

Depositing Funds

All Transactions made to SouthBeachBingo are processed in US Dollars. All financial transactions are processed through: Winward Hall Ltd NSC Campus, Cork, Mahon Co., Ireland.

In order to play our Bingo games to win REAL MONEY, you must first deposit funds into your SouthBeachBingo account. Please note that the requirements are:

  • Minimum Deposit Amount: $25.00 USD.
  • All our deposit methods are secure transactions.
  • All deposits must be processed and approved before you are able to bet for real money.
  • Players who never funded their account and intend to make a deposit, will need to ensure their account balance does not exceed $50. In case the member has more than $50 in total balance, he/she will not be able to make a deposit.

Credit Card Processing

Fund your account instantly using your Visa or MasterCard. Using your credit card at SouthBeachBingois perfectly safe.

SouthBeachBingo uses SSL (Secure Socket Layer) technology for securing the Transaction Server, as well as MD5 encryption technology, for securing data transfers. Our credit card processing services are the most experienced e-cash firms and process millions of online transactions for many different merchants without any problems. The credit card option is fully automatic - deposit and your account will be updated immediately.

Many banks that issue credit cards do not allow charges to gaming sites. If your attempt to use your credit card and it is not successful (FOR US PLAYERS), we recommend that you try WU or Cashier Play or simply contact our Customer Service Department for further assistance at deposithelp@southbeachbingo.ag.

To retain our ability to process Visa and MasterCard's, it's required that any customer using a credit card on our site provide a 'Credit Card Authorization Form' along with a clear photocopy of a valid picture ID (driver's license, passport, etc.) and the front side of the associated Credit Card. Customers may scan and email the documents back to us at security@southbeachbingo.ag or send them to us via E-fax: 1-703-991-8879.

If you send us in your documents for successful Credit Card deposits we will credit your SouthBeachBingo account with a FREE $25.00! Feel free to access the Credit Card Voucher here:

Click here for Credit Card Voucher (PDF .pdf format)

Click here for Credit Card Voucher (HTML format)

Important Things To keep in mind

Use Real Information

Be sure to enter your REAL Name and REAL Mailing Address (must match the NAME and BILLING ADDRESS on your CREDIT CARD account). You must also enter your correct and valid Email Address and Telephone Number. If you enter incorrect information, you will NOT be able to make credit card deposits or withdraw your winnings!

Customers may be asked to send in a Fax Authorization Form for your deposit transactions even though your deposit(s) were not made with a Credit Card. If SouthBeachBingo has reason to believe a Fax Authorization along with a Picture Id, utility bill and a signature is required for account verification or other reasons, SouthBeachBingo will email you and request these documents for your purchases at anytime.

Only ONE account

You may have ONLY ONE ACTIVE ACCOUNT! This includes our entire network of sites. If you have more than one User ID number please use only one and discard the other numbers. We will pay winnings on only ONE account per customer. Any other winnings in duplicate accounts for the same customer will be VOID. If the name on your Bingo account does NOT match the name on the credit card(s) used to make deposits to the account, any winnings in that account will be VOID. This policy is intended to prevent credit card fraud by criminals who use false names or create multiple accounts in an attempt to avoid detection.

About Household/Shared Accounts

In the case of multiple household accounts, we will not permit one account to deposit while the other has a pending withdrawal. If one of the accounts has a pending withdrawal the second or spousal account will be disabled until after the withdrawal is processed and another deposit has been made. We will only allow ONE payout per spousal account, the first withdrawal submitted will be the request processed and if there is a payout on the second account it will be automatically declined and the account will be disabled. Keep in mind that in case that you are being subject to this rule, as soon as the account with the processed payout makes a deposit you must contact our Customer Service Department in order to enable your account.

If there is still any doubt

Our professional, reliable and friendly Customer Service Department is available 24/7 at SouthBeachBingo. If Customer Service can't answer your questions accordingly someone in our Accounting Department, Technical Division or a VIP Host or the Management Team are all standing by to help you. At any given time feel free to contact us via email at support@southbeachbingo.agclick on our Live Help Logos found within our website or pick up the phone and call us toll free from the US or Canada at 1-800-274-7345. Please feel free to visit our website at anytime

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